At GlamDealStore, we want our customers to be satisfied with their purchase. This Returns & Refund Policy explains the conditions under which returns and refunds are accepted. Please read this policy carefully before placing an order.
Return Eligibility
We accept returns within 14 days of the delivery date.
To be eligible for a return:
The item must be unused and in its original condition
The item must be returned in its original packaging
Proof of purchase (order number or receipt) is required
Items that do not meet these conditions may not be eligible for a return or refund.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. Any such exclusions, if applicable, are clearly mentioned on the product page.
Return Shipping
Return shipping costs are the responsibility of the customer
Shipping fees are non-refundable
We recommend using a trackable shipping service for returns
We are not responsible for lost or damaged return shipments.
How to Request a Return
To initiate a return, please contact our customer support team within 14 days of delivery:
Email: help@glamdealstore.com
Phone: +1 (917) 831-7218
Please include:
Order number
Reason for return
Clear description of the issue (if applicable)
Our support team will provide return instructions once your request is approved.
Refund Process
Once we receive and inspect the returned item:
Approved refunds will be processed to the original payment method
Refund processing time may take 5–10 business days, depending on your payment provider
We will notify you by email once your refund has been processed.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Provide your order number and clear photos of the issue so we can assist you promptly.
Cancellations
Orders can only be cancelled if they have not yet been processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the return process outlined above.
Customer Support
For any questions related to returns or refunds, please contact us:
Email: help@glamdealstore.com
Phone: +1 (917) 831-7218
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)
Business Information
GlamDealStore is operated by Universal Merket LLC, a United States–registered business.
Business Address:
10350 Lands End Dr, Apt 1910
Houston, Harris County, TX 77099
United States