Order Cancellation Policy
At GlamDealStore, we begin processing orders quickly. If you need to cancel or change an order, contact us immediately after placing it.
How to Request a Cancellation
Email support@glamdealstore.com with:
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Your full name
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Order number
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Email address used during checkout
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Reason for cancellation
Use Order Cancellation Request as the email subject line.
Submitting a request does not guarantee cancellation. An order can only be cancelled if it has not entered fulfilment or been dispatched.
Cancellation Before Processing
If your order has not entered processing, we will make reasonable efforts to cancel it.
Once the cancellation is confirmed, any collected payment will be refunded to the original payment method.
Orders Already Being Processed
Orders may enter processing shortly after payment confirmation.
If packing, fulfilment or preparation has already started, we may be unable to cancel or modify the order.
Personalized or customized products cannot normally be cancelled once customization or production has started.
Orders Already Shipped
An order cannot be cancelled after it has been dispatched.
If you no longer want the product, wait for delivery and request a return in accordance with our Return & Refund Policy.
Return shipping costs may be the customer’s responsibility when the return results from a change of mind.
Address Changes
Contact us immediately if you entered an incorrect or incomplete shipping address.
We will try to update the address before fulfilment, but changes cannot be guaranteed.
Once an order has shipped:
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We may be unable to change the delivery address
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You may need to contact the shipping carrier
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Additional redirection charges may apply
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GlamDealStore is not responsible for delivery problems caused by incorrect customer-provided information
Product or Quantity Changes
If you need to change a product, variation or quantity, contact us as soon as possible.
Where an order cannot be edited, we may need to cancel the eligible order so that you can place a new one.
Any price difference must be paid before the replacement order can be processed.
Duplicate Orders
If you accidentally place the same order more than once, contact us immediately and provide all relevant order numbers.
We will try to cancel the duplicate order if it has not entered fulfilment. Duplicate orders that have already shipped must follow the standard return process.
Cancellation by GlamDealStore
We may cancel all or part of an order because of:
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Product unavailability
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Incorrect pricing or listing information
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Failed payment authorization
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Suspected fraud
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Unverifiable customer information
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Shipping restrictions
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Unexpected fulfilment problems
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Violation of our Terms of Service
If we cancel a paid order, the affected amount will be refunded to the original payment method.
Delayed or Unavailable Orders
If we cannot ship your order within the stated timeframe, we may contact you with an updated estimate.
You may accept the revised delivery estimate or cancel the unshipped order for a full refund.
If a product becomes unavailable, we will not require you to accept store credit or an alternative product instead of an eligible refund.
Refused Deliveries
Refusing a package does not automatically count as an approved cancellation.
Packages returned because of refused delivery may be inspected before a refund is issued. Original shipping charges and carrier return fees may be deducted unless the delivery issue resulted from an error by GlamDealStore.
Contact us before refusing a delivery whenever possible.
Cancellation Refunds
Approved cancellation refunds are issued to the original payment method.
Please allow approximately 5–7 business days for refund processing. Your bank, card issuer or payment provider may require additional time to display the funds.
Contact Us
For cancellation or order-change requests, contact:
GlamDealStore
Email: support@glamdealstore.com
Contacting us quickly provides the best chance of stopping an order before shipment.