Refund policy

Return, Refund & Cancellation Policy

At GlamDealStore, eligible products may be returned within 30 days of delivery, and eligible orders may be cancelled within 15 minutes of being placed.

30-Day Return Period

You have 30 calendar days from the delivery date to request a return.

To qualify for a return, the product must be:

  • Unused, unworn and unwashed

  • In its original condition

  • Returned with its original packaging, labels and accessories

  • Accompanied by the order number or proof of purchase

Returns sent without prior authorization may not be accepted.

Starting a Return

To request a return, email support@glamdealstore.com with:

  • Your full name

  • Order number

  • Product you wish to return

  • Reason for the return

  • Photographs or videos if the product is damaged, defective or incorrect

If approved, we will provide return instructions. Please do not send a product back before receiving approval.

Damaged, Defective or Incorrect Products

Inspect your order after delivery. If you receive a damaged, defective or incorrect product, contact us as soon as possible—preferably within seven days.

Please include photographs or videos showing:

  • The product and affected area

  • Original packaging

  • Shipping label

  • Incorrect or missing components

After reviewing the claim, we may provide a replacement, refund or another appropriate resolution.

If the problem is confirmed to be our error, GlamDealStore will cover reasonable return shipping costs.

Change-of-Mind Returns

Eligible change-of-mind returns are accepted within the 30-day return period if the product remains unused and in resalable condition.

For change-of-mind returns:

  • The customer is responsible for return shipping

  • Original shipping charges are non-refundable

  • A trackable return service is recommended

  • GlamDealStore is not responsible for the package until it reaches the approved return location

Non-Returnable Products

We cannot accept returns for:

  • Opened or used personal-care, wellness or hygiene products

  • Personalized, customized or made-to-order products

  • Products marked as final sale

  • Gift cards

  • Products damaged through misuse or improper care

  • Products missing original packaging, accessories or parts

  • Return requests submitted more than 30 days after delivery

Return Inspection

Returned products will be inspected after arrival.

We may reject or reduce a refund if the product:

  • Shows signs of use, wear or washing

  • Was damaged after delivery

  • Is incomplete

  • Is not returned in its original condition

  • Does not meet the return requirements

We will email you after completing the inspection.

Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–7 business days for us to process an approved refund. Your bank, card issuer or payment provider may require additional time before the funds appear.

Original shipping charges are refundable only when the return results from a damaged, defective or incorrect product, or another confirmed error by GlamDealStore.

Order Cancellation—15-Minute Rule

An order may be cancelled within 15 minutes of being placed.

To cancel an order:

  • Use the cancellation option in your customer account if available; or

  • Email support@glamdealstore.com immediately with your name and order number

Use Order Cancellation Request as the email subject line.

A cancellation request must be submitted within the 15-minute period. Once cancellation is confirmed, any collected payment will be refunded to the original payment method.

Requests Submitted After 15 Minutes

After 15 minutes, the order may automatically enter processing and cancellation is not guaranteed.

We will try to assist, but orders that have entered fulfilment, customization, packing or shipment may no longer be cancelled.

If the order has already shipped, wait for delivery and request an eligible return under the 30-day return rules.

Personalized Products

Personalized or customized products may only be cancelled within the 15-minute cancellation period.

Once customization or production begins, the order cannot normally be cancelled, changed or returned unless the product arrives damaged, defective or incorrect.

Address or Order Changes

Requests to change an address, product, quantity or variation must also be submitted within 15 minutes of placing the order.

After processing begins, changes cannot be guaranteed. Customers are responsible for reviewing their order and shipping information before completing checkout.

Cancellation by GlamDealStore

We may cancel an order because of:

  • Product unavailability

  • Incorrect pricing or listing information

  • Failed payment authorization

  • Suspected fraud

  • Unverifiable customer information

  • Shipping restrictions

  • Unexpected fulfilment problems

If we cancel a paid order, a full refund for the cancelled items will be issued to the original payment method.

Exchanges

Direct exchanges are not guaranteed because availability may change.

The quickest option is usually to return the eligible product and place a new order for the preferred item or variation.

Contact Us

For returns, refunds or cancellation requests, contact:

GlamDealStore
Email: support@glamdealstore.com

Please include your order number so we can assist you efficiently.