Contact information
Contact Us
Thank you for visiting GlamDealStore. Our customer support team is available to assist with product questions, order updates, shipping information, returns, and other store-related inquiries.
Get in Touch
You can contact us by email at:
You may also send us a message using the contact form on this page.
We aim to respond to customer inquiries within 1–2 business days. Messages received during weekends or public holidays may be answered on the next business day.
Order-Related Inquiries
For faster assistance with an existing order, please include:
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Your full name
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Order number
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Email address used at checkout
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A clear description of your question or concern
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Relevant photographs if reporting a damaged, defective, or incorrect item
Please do not include passwords or payment card details in your message.
Product Questions
If you need help understanding product specifications, materials, dimensions, compatibility, care instructions, or available options, contact us before placing your order. We will provide the available product information to help you make an informed decision.
Shipping and Tracking
Tracking information is sent by email after an order has been dispatched, when tracking is available.
If your tracking information has not updated for several business days or your estimated delivery period has passed, contact us with your order number so we can review the shipment.
Returns and Refunds
Before returning an item, please contact us and review our Return and Refund Policy. Items returned without authorization may not be accepted.
Return eligibility depends on the item’s condition, the date it was delivered, and the conditions stated in our return policy.
Customer Support
We are committed to providing clear, respectful, and helpful assistance throughout your shopping experience.
Email: support@glamdealstore.com
Response time: 1–2 business days